Cookie Policy

Last updated: February 2026

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They contain information that can be retrieved later.

There are two main types:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device until they expire or are manually deleted

2. Why We Use Cookies

We use cookies to improve your experience on our Site:

2.1 Strictly Necessary Cookies

  • User session maintenance
  • Security and fraud detection
  • Compliance with legal requirements
  • Language preferences
  • Basic Site functionality

Status: Do not require prior consent (legal obligation)

2.2 Analytics and Performance Cookies

  • Google Analytics: Traffic analysis and user behavior
  • Heatmaps: Understanding how you interact with the Site
  • A/B Testing: Optimize the experience
  • Site speed and performance

Status: Require consent

2.3 Advertising and Marketing Cookies

  • Targeted advertising
  • Remarketing (ads based on previous visits)
  • Conversion tracking
  • Campaign ROI analysis

Status: Require explicit consent

2.4 Social Network Cookies

  • Integration with social platforms (Facebook, Instagram, LinkedIn)
  • Content sharing
  • “Like” buttons

Status: Require consent

3. Cookies Used on Our Site

Cookie NameProviderTypeDurationPurposeConsent
PHPSESSIDServerSessionSessionSession maintenanceNot required
wordpress_logged_inWordPressPersistent14 daysAuthenticationNot required
wordpress_secWordPressPersistent14 daysSecurityNot required
_gaGoogle AnalyticsPersistent2 yearsTraffic analysisRequired
_gatGoogle AnalyticsPersistent1 minuteRate limitingRequired
_gidGoogle AnalyticsPersistent24 hoursUser identificationRequired
fb_pixelFacebookPersistent90 daysConversion trackingRequired
langFacebookPersistentSessionLanguage preferenceNot required
wpml_current_languageWPMLPersistent1 yearLanguage selectionNot required

4. How We Control Cookies

4.1 Cookie Banner

When you visit the Site, we display an informational banner about cookies. You have the option to:

  • Accept All: Consent to all non-essential cookies
  • Reject All: Reject all non-essential cookies
  • Customize: Choose specific categories

4.2 Change Preferences

You can change your cookie preferences at any time through your browser settings or by returning to our Site and clicking “Cookie Preferences” in the footer.

5. Browser Cookie Control

You can control cookies through your browser:

Google Chrome

  • Click Settings > Privacy and Security > Cookies
  • Choose to allow/block cookies

Firefox

  • Click Settings > Privacy and Security > Cookies and Site Data
  • Adjust your preferences

Safari

  • Click Settings > Privacy > Cookie Management
  • Choose your preferences

Internet Explorer/Edge

  • Click Settings > Privacy > Cookie Management
  • Adjust as needed

Note: Blocking essential cookies may affect Site functionality.

6. Third-Party Cookies

We use third-party services that may place cookies:

Google Analytics

Facebook Pixel

Hotjar

7. Cookie Consent

7.1 How We Obtain Consent

We use a consent cookie banner (“Cookie Consent Manager”) that:

  • Presents clear information about cookies
  • Requests consent before placing non-essential cookies
  • Records your choices
  • Allows later modification

7.2 Consent Validity

Your consent is valid for:

  • 12 months for analytics cookies
  • 6 months for marketing cookies
  • You can revoke at any time

7.3 Implicit Consent

Strictly necessary cookies are placed without prior consent, as permitted by law, since they are essential for Site operation.

8. Data Collected Through Cookies

Cookies may collect:

  • IP address (anonymized in Google Analytics)
  • Browser type and device
  • Pages visited and duration
  • Referrer
  • Approximate location
  • Behavioral data
  • Conversion information

All this information is processed in compliance with our Privacy Policy.

9. International Transfers

Some cookie providers are located outside the EU/EEA. When we transfer data:

  • We ensure that adequate safeguards exist
  • We use Standard Data Protection Clauses
  • We request additional consent if necessary

Example: Google Analytics may transfer data to the USA under the EU-USA Privacy Agreement.

10. Cookie Data Retention

CookieRetention
Analytics14 months (Google Analytics)
Marketing90 days (Facebook)
Functional1-2 years
SecurityAs long as necessary

11. Cookie-Related Rights

You have the right to:

  • Be informed about cookies used
  • Consent or reject non-essential cookies
  • Modify your choices at any time
  • Request deletion of cookie data
  • File complaints with the CNPD

12. Legal Compliance

This Policy complies with:

  • GDPR (Regulation (EU) 2016/679)
  • ePrivacy Directive (Regulation (EU) 2002/58/EC)
  • Portuguese Law No. 58/2019 (LPDP – Data Protection Law)
  • CNPD decisions on cookies
  • EDPB guidelines on consent

13. Changes to This Policy

We may update this policy periodically. Changes take effect 30 days after publication. If we make material changes, we will notify you through the Site.

14. Contact

If you have questions about this Cookie Policy:

  • Email: [INSERT YOUR EMAIL]
  • Telephone: [INSERT YOUR TELEPHONE]
  • Address: [INSERT YOUR ADDRESS]

Competent Authority

National Data Protection Commission (CNPD) Av. D. Carlos I, 134 – 1st, 1200-651 Lisbon +351 21 392 84 00 geral@cnpd.pt

15. Opt-out Tools

Version: 1.0 Effective Date: 1 March 2026